Process Communication Model by Costin Cadelcu

595,00 € (fără TVA)

The Process Communication Model® is a personality theory and a contemporary communication model that teaches you how to make yourself listened to and liked, not just heard by others.

Where – MyHive Conference Center – 11-15 Tipografilor Street
When – May 13-15, 2026
Duration – 3 days, between 9:30 and 17:00

Payment will be made after registration is confirmed. One of our colleagues will send you payment details by email.

Who is it for

The Process Communication Model® is useful for anyone who works with people:

  • managers;
  • mediators;
  • sales agents;
  • communicators;
  • marketing people;
  • teachers;
  • parents;
  • psychologists;
  • lawyers;
  • consultants.

Benefits

At the end of this program you will be able to identify the six personality types described by Taibi Kahler, as well as their combinations, knowing how to communicate properly with each of them.

Testimonials

Mona Mirea

Managing Partner – Risk Over

“Over time, I have had to be misunderstood, or have to have long discussions to be sure that things were clear. Somewhere I could see that there was a barrier in communication, a barrier that I only had with certain people. Costin helped me understand why these things were happening. He introduced me to PCM and provided me with the information I needed to communicate more effectively both personally and in business. I have successfully used PCM in recruiting my colleagues, in negotiating contracts, but also to constructively approach potentially conflictual situations in my private life. I highly recommend Costin!”

Fabiola Nica

Head of continuous improvement, marketing, purchaising – IB Cargo

“Costin is an involved and concerned trainer who provides concrete solutions to his trainees that can be applied with immediate effect. The structured training and the level of detail helped us to better understand the model, the way we think and interact, and to improve our relationships.”

Roxana Răcănel

People Catalyst – ARGGO Consulting

“Alongside and with Costin’s help, I discovered my personality type and how I can communicate more easily with both colleagues and family members. Now I understand even better why I appreciate direct communication and why I am motivated by challenges and new things to do. Thank you Costin for finding the answers to the questions I have, which always start with: Why?, followed by: How?”

Tudor Copaci

Client Service Director – 2Performant

“I am grateful that I had the opportunity to go through the Process Communication Model course with Costin Cadelcu. After the course, I had the opportunity to better understand how I function on a personality level, what to pay attention to in relation to others and how to speak the language of those around me, from the perspective of each person’s personality. I had countless “Ahaaa” moments or exclamations, such as: “If I had known x thing earlier, I would have avoided many conflicts / misunderstandings!”

Participating in the PCM course was a true learning experience that I recommend to anyone who wants to have a healthy relationship with themselves and with those around them. Also, Costin is a very good teacher. Calm, patient and very attentive to the needs of the students. I highly recommend it!”

595,00 € (fără TVA)Add to cart

Thematic

During the three days of the program, each participant will learn, using Process Communication Model® (PCM):

  • The way he perceives the world;
  • Strengths and weaknesses;
  • The right communication channels;
  • The parts of your personality that he will respond to best;
  • Appropriate management styles;
  • The main psychological needs;
  • Preferred environment;
  • Specific repetitive behavior;
  • The way it responds to stress;
  • Failure mechanisms.

Trainer

Costin Cadelcu

“Balance and harmony are the things that constantly concern me, and our energy is focused where we also focus time, the most precious resource. We trade time, and this should make us pay attention to all our activities and their efficiency, to how they support us to be in harmony.”

This program can also be delivered in-house (personalized for a group of participants from your company). Send us your details using the contact button below.

595,00 € (fără TVA)Add to cart

FAQ

Process Communication Model is both a personality theory and a communication model, developed by psychologist Taibi Kahler. It starts from a simple idea: it is not just what you say that matters, but how you say it, because every person listens on a different channel. On the course you discover the six personality types described by Kahler and the combinations between them, learn to quickly recognize who you are dealing with, and adapt your message so that you are heard and understood, not just listened to. You work on your own profile: how you perceive the world, what your strengths are, what motivates you, what environment suits you, and how you react under stress.

Yes. About a week before the course you complete your individual PCM personality profile online. Based on your responses you receive a detailed map of your own personality: the order of personality types in your structure, the way you perceive reality, the communication channels that suit you, the psychological needs that motivate you, the management style you resonate with, and the way you react under stress. This means that from the very first day of the course you start from yourself, not from theory in general. You work on your real profile and immediately understand how to apply the model in your relationships and your work.

The key difference is that PCM does not stop at describing your personality; it shows you how to communicate concretely with each type of person. It focuses on three immediately applicable things: the right communication channel for each person, the psychological needs that motivate them, and the sequence of behaviors we go through under stress, when communication breaks down. In practice, it is less about labels and more about what you do with the information in real interactions.

No prior knowledge is required. PCM is useful for anyone who works with people and depends on communication to do their job well: managers, sales professionals, marketers, mediators, consultants, lawyers, teachers, psychologists. Many participants also come for their personal lives, as the model works just as well at home as at the office. If you find yourself being misunderstood, having longer conversations than necessary, or feeling a barrier with certain people, the course gives you the explanation and the tools.

The course is built around application. Participants go on to use PCM in very concrete situations: in recruitment and interviews, in negotiations, in feedback, and in defusing tense conversations, with their team and with clients. You leave with a way of quickly reading the person in front of you and choosing the words and tone that actually reach them.

On the course you grasp the logic and start recognizing the types from the very first exercises. For it to become a reflex, it helps to use it consciously for a few weeks in your everyday interactions: you notice which type you are talking to, choose the right channel, and see what changes. Your personal profile stays with you as a reference point you can return to.

Yes, and many participants say this is where they feel the difference most quickly. The same personality types and the same communication channels appear at home too, in family or close relationships. Once you understand how someone close to you perceives the world and what they need to feel at ease, conversations become easier and misunderstandings less frequent.

Do you have any questions?

Do not hesitate to call us or write to us via chat, email or by filling out the form on the contact page.

EXEC-EDU CUSTOMERS

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Your place to grow

Categorie

Grow Victory

Nivel

Entrepreneur, Middle management, Specialist, Top management

Trainer

Costin Cadelcu

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