595,00 € (fără TVA)
The Process Communication Model® is a personality theory and a contemporary communication model that teaches you how to make yourself listened to and liked, not just heard by others.
Where– myHive S-Park, Str. Tipografilor no. 11-15, sector 1, Bucharest
When – November 10 – 12, 2026
Duration – 3 days, face to face, with schedule 9.30 – 16.30
Payment will be made after registration is confirmed. One of our colleagues will send you payment details by email.
Process Communication Model® is useful for anyone working with people:
At the end, you will be able to identify the six personality types described by Dr. Taibi Kahler, as well as their combinations, and you will know how to communicate properly with each of them.
AML/CFT Manager – Viva Wallet
“One of the very few online courses that made me feel like I was in a room full of people. Excellent!”
Product Development Manager – Agricover
“One of the best communication trainings I have attended. It’s perfect for anyone, whether they have subordinates or not.”
IT Business Services Asociate Consultant – SAP
“A milestone in my life. Km 0. 3 days that weighed a lot and shed light on many corners that I had begun to feel, to be aware of, but I did not have the solutions. 3 days better than I imagined. In the end, the Harmonizer in me came to the surface. 🙂 Andreea, hats off! A fantastic energy, of knowledge I say no more. It was amazing! Thank you! Signed, Alexandra and all her personalities”
Head of HR – Mercedes-Benz Bus & Trucks Romania
“By far, Process Communication Model with Andreea Rotaru was the most beautiful experience lately. Very structured, extremely useful information, very skillfully presented. It opened up new perspectives for me, indicated aspects to improve in my relationships with those around me, and made me reflect on things that, until the time of the course, had gone unnoticed.”
Scrum Master – Zitec
“I believe that the Process Communication Model should form the basis of any employee training. A lot of problems can be solved once you realize that not everyone has the same needs and you also know the direction in which you can go to take concrete steps. Andreea was very open and involved in helping us get as much information as possible.”
Chief Experience Officer & Partner – Zitec
“It is very important to mention that in the last 5-6 years I have done various communication courses, personality models, etc. Process Communication Model taught by Andreea Rotaru was one of the coolest profile programs I’ve been to. I felt very trained, energized, I don’t even know how the day went. I had many revelations and Aha moments throughout the 3 days of the program. What I really appreciated about Andreea: – She managed the entire course very well – She was extremely interactive – She answered concretely and precisely to all the questions from the audience, without a trace of hesitation – She kept the entire audience engaged extremely well.”
Product Master Data Coordinator – Mercedes-Benz Romania
“Although it was a course of 7 hours a day, for 3 days, it was the only one that I attended and that kept me trained the whole time. Excellently structured, good and sufficient information, there were no dead times, it was just as interactive as it should be. As for Andreea Rotaru – super competent, super smart and it seems to me that everything she said was correct. Excellent! Thank you very much!”
Scrum Master – Endava
“The Process Communication Model came right when it was supposed to and will probably change the way I interact with the people around me.”
During the three days of the program, each participant will learn, using Process Communication Model® (PCM):
Andreea is a facilitator and coach, inspiring curiosity and action for clients eager to get to know themselves and develop healthy relationships @work and @home. She is a Process Communication Model certified trainer. She creates holistic learning journeys that target the mental, physical, emotional and spiritual planes, thus increasing the effectiveness of development programs
This program can also be delivered in-house (personalized for a group of participants from your company). Send us your details using the contact button below.
Process Communication Model is both a personality theory and a communication model, developed by psychologist Taibi Kahler. It starts from a simple idea: it is not just what you say that matters, but how you say it, because every person listens on a different channel. On the course you discover the six personality types described by Kahler and the combinations between them, learn to quickly recognize who you are dealing with, and adapt your message so that you are heard and understood, not just listened to. You work on your own profile: how you perceive the world, what your strengths are, what motivates you, what environment suits you, and how you react under stress.
Yes. About a week before the course you complete your individual PCM personality profile online. Based on your responses you receive a detailed map of your own personality: the order of personality types in your structure, the way you perceive reality, the communication channels that suit you, the psychological needs that motivate you, the management style you resonate with, and the way you react under stress. This means that from the very first day of the course you start from yourself, not from theory in general. You work on your real profile and immediately understand how to apply the model in your relationships and your work.
The key difference is that PCM does not stop at describing your personality; it shows you how to communicate concretely with each type of person. It focuses on three immediately applicable things: the right communication channel for each person, the psychological needs that motivate them, and the sequence of behaviors we go through under stress, when communication breaks down. In practice, it is less about labels and more about what you do with the information in real interactions.
No prior knowledge is required. PCM is useful for anyone who works with people and depends on communication to do their job well: managers, sales professionals, marketers, mediators, consultants, lawyers, teachers, psychologists. Many participants also come for their personal lives, as the model works just as well at home as at the office. If you find yourself being misunderstood, having longer conversations than necessary, or feeling a barrier with certain people, the course gives you the explanation and the tools.
The course is built around application. Participants go on to use PCM in very concrete situations: in recruitment and interviews, in negotiations, in feedback, and in defusing tense conversations, with their team and with clients. You leave with a way of quickly reading the person in front of you and choosing the words and tone that actually reach them.
On the course you grasp the logic and start recognizing the types from the very first exercises. For it to become a reflex, it helps to use it consciously for a few weeks in your everyday interactions: you notice which type you are talking to, choose the right channel, and see what changes. Your personal profile stays with you as a reference point you can return to.
Yes, and many participants say this is where they feel the difference most quickly. The same personality types and the same communication channels appear at home too, in family or close relationships. Once you understand how someone close to you perceives the world and what they need to feel at ease, conversations become easier and misunderstandings less frequent.
Do you have any questions?
Do not hesitate to call us or write to us via chat, email or by filling out the form on the contact page.
EXEC-EDU CUSTOMERS
| Categorie | Grow Victory |
|---|---|
| Nivel | Entrepreneur, Middle management, Specialist, Top management |
| Trainer | Andreea Rotaru |
