This course is dedicated to:

• managers
• team-leaders
• supervisors and coordinators
• people with leadership potential who want to develop their managerial skills.

By participating in the Mastering Management Skills program, managers will:

• learn how to effectively manage relationships with superiors, the team and the support network, to gain their respect, sympathy and support.
• acquire practical skills for creating functional teams and inspiring them.
• understand how to ensure excellent execution of organizational strategy.
• learn how to communicate, make decisions, and delegate effectively.
• discover techniques for managing conflict and providing constructive feedback.
• obtain tools to maintain their performance and well-being, both personally and as a team.

DAY 1

WHAT IS MY FUTURE AS A MANAGER? WHAT AM I PREPARING FOR?

Presentation of course objectives

Icebreaker – What does being a good manager mean to you?

WHAT IS EXPECTED FROM A MANAGER?

• Adapting to a constantly changing world: entrepreneurial mindset, leadership talents, managerial skills.
• Debunking misconceptions about management.
• Defining the role of manager: challenges and responsibilities.
• Mastering the three imperatives of effective management: self, network, team.

PERSONAL MANAGEMENT I

Essential skills for managers:

• personal example,
• achieving goals with the help of the team,
• efficiency, effectiveness, development, employees with a positive life experience
• entrepreneurial mindset, leadership talents, managerial skills
• team and organizational development.
• change management
• finding personal balance through self-responsibility and personal strategy.

PERSONAL MANAGEMENT II

Techniques through which the manager finds his balance and energy

Personal productivity and time management:

• avoiding multitasking.
• the “important and urgent” matrix and the Pareto principle.
• productivity thieves

Practical exercise: Personal Pareto diagram and identification

NETWORK AND TEAM MANAGEMENT

• Building and maintaining support networks.
• Developing harmonious relationships with superiors and colleagues.
• Developing a functional team, trust

CONCLUSIONS OF THE DAY

Practical exercise: Reflecting on lessons learned and planning their application in the organization.

Day 2

STRATEGIC THINKING AND EXCELLENCE IN EXECUTION

• Strategic management of the company: values, mission, vision.
• Organizational culture
• Aligning the team with the company strategy. Managing questions: What? Why? How? When?
• The “Clarify – Verify” rule for excellence in execution.

INCREASING PRODUCTIVITY AND QUALITY OF TEAMWORK

Conflict management and delegation

• Conflict management: types of conflicts, avoidance and resolution strategies.
• Effective delegation techniques and the importance of recognizing success.

Effective decisions and meetings

• How to avoid postponing decisions and ensure their quality.
• Organizing productive and interactive meetings.
  

Communication, feedback and situational leadership

• Communication techniques that increase team involvement and motivation.
• Providing constructive feedback.
• Adapting the leadership style to the context and team.

CONCLUSIONS OF THE DAY

Practical exercise: Creating a personalized plan to improve your managerial style.

Day 3

MOTIVATING AND ALIGNING THE TEAM WITH THE COMPANY STRATEGY

• About the new art of motivation: Identifying and satisfying the 6 human needs, the ARC Model and the PVTR Model.
• Types of motivation

Mini Case Studies.

THE MOTIVATION-SATISFACTION-COMMITMENT-POSITIVE LIFE EXPERIENCE PROCESS

• About motivational theories
• The role of managers in managing the process
• The differences between intrinsic and extrinsic motivation.

THE CONCLUSIONS OF THE PROGRAM

• Exercise: START! STOP! CONTINUE!
• What have I learned? What changes are needed? How will we implement these changes?

Mastering Management Skills course presentation brochure

Do you have any questions?

Do not hesitate to call us or write to us via chat, email or by filling out the form on the contact page.