This course is dedicated to:

• Top or middle managers from the value chain (supply, production, logistics, customer care) that have over 3 years of experience in operations;
• Entrepreneurs that wish to know how the operational activity is related to the company’s strategy and discover technical tools for analysis and decision making in the operational area.

At the end of the program, participants will understand:

• What are operations? Which is the major distinction between operative, daily routine and operational?
• Why is given a strategic importance to new product and services projection;
• How to make a correct forecast through quantitative and qualitative aprroaches;
• Operational activities associated with supply chain, different managing systems and their impact on organization;
• Essential elements from JIT system in the context of lean operation;
• What is operations management and what is process management;
• What causes low competition;
• What is the essence of the life cycle of products and services;
• Practical applicability of quality management;
• The associated structure and costs of a stock management system;
• The essence of a re-engineering process with organizational benefits and barriers.

• What is my future as a manager? What do I prepare for?
• What is my working environment?
• What is expected from me? Manager, but also leader and entrepreneur;
• From vision to excellent execution;
• Manager and his team;
• Satisfied customers with satisfied employees;
• Good HR management practices.

Do you have any questions?

Do not hesitate to call us or write to us via chat, email or by filling out the form on the contact page.