• Presentation of the idea;
• The specifics of negotiation applied in the virtual environment;
• Negotiation vs. persuasion;
• Negotiation preparation: essential element in discussions in the virtual environment;
• Key concepts of the negotiation process; application in the virtual environment;
• Negotiation strategies and tactics;
• Negotiation styles;
• Cultural influences;
• One-on-one negotiation vs. group negotiation;
• Rational vs. Emotional;
• What are the most suitable means of negotiation – telephone, video conferencing, e-mail, etc .;
• Specific aspects: notification of non-verbal and para-verbal signals, distraction management, set-up elements and audio elements.

This program is for all those who are interested in refining their negotiation skills, regardless of their role in the company.

• Expressing one’s own opinions and learning through examples and role-plays or case studies;
• Learning and practicing the most effective negotiation tactics in the virtual environment;
• Familiarization with the finer aspects of remote negotiation.