This 2 days course is made for all those that wish to:

• create a trustworthy relationship with their internal clients;
• understand their needs, in order to come up with the needed solutions;
• take their proper place at the discussion table;
• to adapt their expertise to the needs of the business so that the solutions, no matter how complex, are easily applied and bring the expected value;
• find creative solutions proceeding to simplification.

• It develops both your own competencies (behavioral flexibility, empathy, tolerance) and social skills (the ability to work in a team, conflict resolution, the ability to motivate and convince).
• It offers you useful tools in developing human relationships from listening, calibrating and reporting to better understanding and understanding of others that you can easily use in your day-to-day work.
• You get the chance to experience the above ones in a case study.

• Defining the role of business partner and the skills needed for this role;
• Identifying the ingredients needed to develop a successful partnership;
• Practice of techniques and tools necessary for developing win-win partnership relationships;
• Explaining and practising tools necessary for a better understanding of the needs of the internal client;
• Case studies and essential exercises in which we will apply the learned notions.

Do you have any questions?

Do not hesitate to call us or write to us via chat, email or by filling out the form on the contact page.